Effective Date: 1 June 2025
Order Processing
- All orders placed through Keyklaus.com are processed within 1–5 business days (Monday through Friday, excluding holidays).
- Delays may occur due to incomplete payment, incorrect shipping details, or peak seasonal demand. If any issues arise, our team will contact you via email at support@keyklaus.com before dispatching your order.
Shipping Timeframe
- We currently ship exclusively within the United States.
- Once your order has been processed, delivery typically takes 6–9 business days.
- Total delivery time is usually 7–14 business days (processing + shipping).
- Once shipped, you will receive an email confirmation with a tracking number.
⚠️ While we strive to meet these timelines, external factors such as severe weather, carrier delays, or holiday congestion may impact delivery.
Shipping Coverage
- Shipping is available only within the United States.
- We do not currently offer international shipping or delivery to military base addresses (APO/FPO/DPO).
Customs & Duties
- Since we only ship within the U.S., customs duties and import taxes do not apply.
Cancellations & Returns
- Orders may be canceled within 24 hours of placement.
- After this window, your order may already be in processing and cannot be canceled.
- For returns and exchanges, please refer to our [Return & Refund Policy].
Additional Information
- Business days are Monday–Friday, excluding weekends and federal holidays.
- Customers are responsible for providing a complete and accurate shipping address. Keyklaus is not responsible for delays or losses due to incorrect information.
- We currently do not offer expedited shipping.
Contact Us
If you have any questions please contact us:
Business Address: 25 Medical Dr, Unit 1001, Amarillo, TX 79106, United States
Business Email: support@keyklaus.com
Phone: +1 (682) 294-8020